We understand that you detected this problem in November 2009. Why has this been made public at this point in time?
The problem was reported around November. There were three cases from Europe where there was a reported leakage of fuel from the fuel tank. There was one case in India. In Europe, we had the recall announcement much earlier – in November itself. We had started checking the cars in Europe and making sure that this problem would not occur.
In India we wrote to all the customers through the dealers asking them to bring their cars for checking and we have not found any other case except the one which was reported where there was a fuel leak. Nevertheless, what we have been doing is that we have been replacing the gasket just in order to make sure that the problem may not ever arise in the future. We have been doing all this because we feel that as a responsible car manufacturer, we have to make sure that there should not even be a potential problem for the customer.
If I can ask you how is this one lakh split up because this car is exported, is the problem largely in the cars that you have exported to the European markets?
The production is more than that. But all the cars which we were made till about August are being checked. The cars after August in any case don’t have this problem.
Source : http://www.moneycontrol.com/news/business/no-significant-financial-liabilityacrecall-maruti_443339.html
The problem was reported around November. There were three cases from Europe where there was a reported leakage of fuel from the fuel tank. There was one case in India. In Europe, we had the recall announcement much earlier – in November itself. We had started checking the cars in Europe and making sure that this problem would not occur.
In India we wrote to all the customers through the dealers asking them to bring their cars for checking and we have not found any other case except the one which was reported where there was a fuel leak. Nevertheless, what we have been doing is that we have been replacing the gasket just in order to make sure that the problem may not ever arise in the future. We have been doing all this because we feel that as a responsible car manufacturer, we have to make sure that there should not even be a potential problem for the customer.
If I can ask you how is this one lakh split up because this car is exported, is the problem largely in the cars that you have exported to the European markets?
The production is more than that. But all the cars which we were made till about August are being checked. The cars after August in any case don’t have this problem.
Source : http://www.moneycontrol.com/news/business/no-significant-financial-liabilityacrecall-maruti_443339.html
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