Tuesday, March 02, 2010

Buying Wine Online - The Early Years

The Internet has been a difficult place for wine shops in the past. 

Today you will find a series of wine shops offer wine delivery via the Internet. 

Many wine sites, detects that there was a decline in online purchases, began to investigate the causes of the drop off in online sales. 

Wine sites undertook extensive consumer research to help them deliver what consumers are after. One of the biggest mistakes of many wine sites was that they were too complicated to work, and too difficult to get to 'We want to buy the wine now' phase. 

Another problem was that users felt that there were too many steps involved in buying wine. A number of wine sites have taken note of this and has reduced the purchasing process to just three clicks. 

The results also found that customers did not want to be limited to just buy wine online. Customers also want to buy a series of alcohol, whether beer, spirits, local or international wine or liquor. 

Another hot topic among customers was safe delivery of their wine. Many customers were not re-assured that their wine would be treated with care, or whether their orders were insured in case of accident or breakage. 

There were also some concerns over the availability of wine. Some businesses felt that they could not guarantee to have all advertised and listed wines in stock. Some stores pooled their resources to offer to fill any inventory shortages for one another to ensure that customers will have all the wines available to them. 

The final concern, which was aired on-line borrowers was that of Homeland Security. Customers wanted to be sure that when they buy their wine online, would their payment information be secure, and would not fall into the hands of a third party. In recent years, many wine shops in turns to take Paypal and credit card transactions via the Internet, thanks to secure payment software, is now the most popular methods of conducting online transactions. 

Fortunately for online consumers, many wine stores have now adopted these ideas and made changes in their systems and websites to buy wine online a very simple and streamlined process. 

Follow the link to read more about online wine purchasing.

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