Friday, April 09, 2010

Market Research is Important

For any organization wishing to offer products or services that are focused and targeted market research is essential. Business decisions are based on good intelligence and good market research can minimize the risk and pay dividends. By doing market research integral part of its process and conducting market research throughout the life cycle of a product or a service market research will bring the following 

Advantages: -

    * Market research will help you to better communicate - Your current customers experiences are a valuable source of information, not only will they allow you to gauge how well you currently meet their expectations they can also tell you where you get things right and more importantly where you are getting things wrong. By communicating with the customer you not only show them that you actually care, but you also take the guesswork out of customer service.


    * Market research helps you identify opportunities - If a new service is scheduled and you want to know attitudes people have such market research can help, not only by evaluating the potential for the new idea, but also by identifying the areas where a marketing message must be refined.


    * Market analysis to minimize risk - Market research can help shape a new product or service, identify what is needed and ensure that the development of a product is highly focused towards demand.


    * Market research creates benchmarks and helps you to measure your progress - Unless you measure you may not be able to measure how well your business performs. Early research to identify where improvements should be made to a new service or where there are defects in a product, by conducting regular market research that will identify if improvements made, and if positive, will in turn help motivate a development team. 

Market research provides significant benefits and it is perhaps surprising how few organizations invest sufficient resources to enable them to gather good intelligence that will help them improve their business. Many might think that market research takes too much time and effort, but it's just not the case anymore as through the power of the Internet online survey software is readily available and crucial market research data can now be assembled in a quick, simple and cost effective manner.

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